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Welcome to the Roger DeSpain School

Home of Oklahoma Real Estate Education

We are proud to serve our students and offer them the best educational materials and techniques.

Support

The Roger DeSpain School of Real Estate and Appraisal prides itself on servicing our students. If you have questions or concerns, we're happy to help! You can contact us..

For Sales & Other Inquiries

Email: sales@rogerdespainschool.com
Phone: 1-405-947-4448 or toll free at 1-888-611-4448

For Technical Support

Email support@rogerdespainschool.com
Phone: 1-800-442-1149

My Certificate won't print. What should I do?

I am having trouble logging into my course. What should I do?

I answered a security question incorrectly and now I am locked out of my course.How do I unlock it?

I am using a dial up connection and my courses is running slow or not playing at times. What can I do?

Q1: My Certificate won't print. What should I do?

First make sure you have the latest version of Adobe Acrobat. You can download a trail version for free at http://www.adobe.com/products/acrobatpro/tryout.html

Once you download it follow the installation instructions.
You should now be able to open and print certificates using Adobe® Acrobat®.

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Q2: I am having trouble logging into my course. What should I do?

Some of these difficulties are caused by the settings on your computers. The easiest way to solve them is to clear your 'cookies'. Follow these steps: Go to the 'Tools' button on your internet window and drop down to 'Internet Options'

Then go to the middle of the Internet options box and click on ‘Delete Cookies’.

It will take a minute for the cookies to delete.  Once the operation is complete, close the box and log back into the course.  If this does not work please contact customer support at 800-442-1149.

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Q3: I answered a security question incorrectly and now I am locked out of my course. How do I unlock it?

Please contact customer support via CHAT IQ so that we can assist you with this issue.

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Q4: I am using a dial up connection and my course is running slow or not playing at times. What can I do?

Unfortunately, we cannot control the speed or reliability of dial up connections. Dial performance will depend on many factors, for more information please contact your internet service provider. For improved service please sign up for a high speed course.

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Q5: Once I complete my course how do I get a certificate??

This will vary depending on the course you take and the State to which we report the credit hours. Please make sure to read the end of course instructions when you complete your course.

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While you may use the minimal requirements shown below, we recommend using a faster system and faster internet connection. Some courses may take time to download on 56k modem. If your computer is not up to par, the local library should have on-site computers available and connected to the internet free of charge.

• IBM PC Compatible Computer (minimum 200 MHz processor with 32MB RAM)
• Sound Card with speakers or headphones
• SVGA (800x600) video card, driver, and monitor
• Microsoft Windows 95/98/ME/NT/2000/XP
• Internet connection (minimum 56Kbps recommended)
• Microsoft Internet Explorer version 5.0 or greater (free download below)
• Macromedia Shockwave/Flash Player (free download below)
  
  

If you do not meet the software requirements from above,
please download the latest version by clicking on the links below.

Microsoft Internet Explorer 6.0
Adobe Shockwave Player
Windows Media Player
Adobe Acrobat